Last Updated: May 1, 2025

Alpha Training & Consulting ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.asqcmda.com (the "Site") or participate in our online training programs.

Please read this Privacy Policy carefully. By accessing or using our Site or virtual training services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our online training programs
• Create an account on our learning management system
• Participate in virtual training sessions
• Submit assignments or assessments
• Engage in online discussions
• Contact us for support

The personal information we may collect includes:

• Name
• Email address
• Phone number
• Company/organization name
• Job title
• Billing and payment information
• Educational and professional background
• Profile picture (optional)
• Video and audio recordings from virtual sessions
• Chat messages and discussion posts

Learning Management System Data

When you use our online learning platform, we collect:

• Course progress and completion data
• Assessment scores and results
• Time spent on learning activities
• Participation in discussions
• Assignment submissions
• Technical support requests

Automatically Collected Information

When you visit our Site or use our learning platform, we automatically collect:

• IP address
• Browser type and version
• Operating system
• Device information
• Internet connection speed
• Pages viewed
• Time spent on pages
• Links clicked
• Learning platform interactions

Virtual Training Session Data

During live online training sessions, we may collect:

• Attendance and participation records
• Video and audio recordings
• Chat messages and questions
• Screen sharing content
• Virtual breakout room interactions

How We Use Your Information

We use the collected information to:

• Deliver online training content and materials
• Track course progress and completion
• Provide technical support
• Process payments
• Send course updates and announcements
• Improve our virtual training experience
• Generate analytics and reports
• Verify identity and prevent fraud
• Comply with legal obligations

Virtual Training Privacy

For our online training programs:

• Virtual session recordings are only available to enrolled students
• Chat logs and discussion posts are visible only to participants
• Student progress data is confidential
• Assessment results are securely stored
• Technical support conversations are private

Data Security

We implement robust security measures to protect your data:

• Encrypted data transmission
• Secure cloud storage
• Regular security audits
• Access controls and authentication
• Backup and recovery procedures

Data Retention

We retain your information as follows:

• Account information: Until account deletion
• Course progress: 3 years after completion
• Virtual session recordings: 6 months
• Chat logs: 30 days
• Assessment results: 3 years
• Payment information: As required by law

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request data deletion
• Opt-out of marketing communications
• Export your learning data
• Control your privacy settings

Third-Party Services

We use trusted third-party services for:

• Learning management system hosting
• Video conferencing
• Payment processing
• Analytics
• Technical support

These providers have their own privacy policies and security measures.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any material changes via email or through our learning platform.

Contact Us

For privacy-related questions or concerns, please contact us at:

Alpha Training & Consulting
8634 Acorn Lane
Sandy, Utah
Email: [email protected]
Phone: 801-599-1579